Spinal Cord Injury Ontario

Manager, Employment Services

Manager, Employment Services (Full-time) 

The Organization 

Spinal Cord Injury Ontario is an expert in the field of spinal cord injury (SCI) community services. Founded in 1945, SCI Ontario’s mission is to “deliver and champion excellence in service, support, and advocacy for people with spinal cord injuries”. Our Vision: People with spinal cord injuries living the life they choose in a fully inclusive Ontario. 

Job Summary 

The Manager, Employment Services will provide, management, mentorship and direction to the Employment Services team for the purpose of facilitating client needs towards their goal of obtaining and maintaining competitive employment. The position will provide leadership, vision, program design, and employment services expertise for the service delivery of SCIO’s Employment Services program.  

This position is based out of our provincial office; however, currently this position allows the flexibility to shift to remote work options during the Covid-19 pandemic.  

Reporting to the Director, Client Services you will: 

  • Provide leadership for the Employment Service Program, and its various components as it relates to cross-organizational collaboration and activities. Manage daily activities of department staff including recruitment, orientation,  coaching/ mentoring, performance management, and professional development needs. 
  • Develop and implement program department plans in line with the organizational strategic plan and to meet government contractual requirements. 
  • Manage the operating budget for the program and prepare statistical reports for management and funders as required. 
  • Develop and maintain external relationships with community partners, and other stakeholders to enhance service delivery and program outcomes. 
  • Prepare funding proposals to maintain and/or expand the program and act as a department liaison with funders. 
  • Provide on-going program evaluation to ensure service delivery standards are met or exceeded and support continuous quality improvement for the program.  


  • A minimum of 5 years related experience, with 3 years in a management capacity. Post-secondary education in Vocational Rehabilitation/Career Counselling, Psychology, or a related discipline. RRP (Regional Rehabilitation Professionals) or CCDP (Certified Career Development Practitioner) designation preferred.
  • Experience administering budgets and financial reporting is essential. Demonstrated computer proficiency working in an MS Office environment. Preference will be given to applicants with in-depth knowledge of the EOIS-CaMS  system and ability to learn new systems and databases. 
  • Proven ability to implement and meet performance management standards, create procedures and processes for business model improvements and meet outcomes and expectations of funded program agreements. 
  • In-depth knowledge of community/ business services, local networks, local labour  market trends, and programs /services that relate to the employment needs of  individuals with disabilities and employers in the GTA and Toronto 
  • Exceptional organizational, planning and time management skills, and ability to handle multiple priorities. 
  • Commitment to fostering equity, diversity and inclusion internally and within the community. 
  • Demonstrated ability to multi-task with proven staff management skills. Commitment to excellence in innovation and to working within a team environment and resolving client concerns. 
  • Knowledge and applied understanding of employment services field as it relates to people with disabilities (experience in SCI an asset).  
  • Experience managing programs in an outcome-based funding model (experience with Employment Ontario and/or ODSP- Employment Supports an asset) Excellent interpersonal and team-building skills with a collaborative approach. Proven track record of building and maintaining effective partnerships in the community. 

Given the essence of Spinal Cord Injury Ontario, lived spinal cord injury experience will always be considered an important criterion among the criteria that are part of any given search. Spinal Cord Injury Ontario is an equal opportunity employer dedicated to achieving  accessibility in employment for persons with disabilities while ensuring inclusive, barrier 

free selection processes and work environments.  

Reasonable and appropriate accommodation will be provided during the recruitment process upon request and addressed confidentially. We thank all applicants; however, only those under consideration will be contacted. Upon request, this position will require a Police  Record Check and credentials verification. 

Your positive relationship-building skills, coupled with a solid record of dependability,  commitment and passion to make a difference make you the ideal candidate for this position.  If you would like to make a meaningful contribution to your community, please forward your  resume and cover letter outlining your professional competencies as related to the job  posting, as well as salary expectations in confidence by May 14, 2021, to: Human Resources , SCI Ontario, 520 Sutherland Drive, Toronto, ON M4G 3V9, Fax: 416-645-3265, Email: [email protected]

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