Membership FAQ for Existing Clients
Want to know more about becoming a member and helping shape the future of SCIO?
Here are some frequently asked questions:
What is Membership, and why is it important?
Becoming a member of SCIO means you have a direct voice in the organization’s future. Voting members can elect board members, vote on key organizational policies, and provide valuable input into SCIO’s strategic direction. This is your chance to ensure the needs of the spinal cord injury community are heard and prioritized.
By becoming a voting member, you join a collective of voices advocating for improved access to resources, policy reform, and better support services across Ontario.
Who can become a member?
To become a voting member, individuals must:
- Be at least 16 years old
- Live in Ontario
- Have a spinal cord injury (SCI), be a family member of someone with an SCI, or be an unpaid caregiver of someone with an SCI (this includes close friends or members of a chosen family who are emotionally and physically invested in the care of someone with an SCI, but are not paid support workers)
- Alternatively, individuals can also qualify as voting members if they are Directors of our Board.
This revised membership reflects SCIO’s rich history—founded by those with an SCI and committed to advocating for everyone in the SCI community. It also acknowledges the diverse ways people provide care and support, including those in chosen families.
What is an 'unpaid caregiver'?
We understand that not everyone defines “family” through traditional or genetic ties, and we want to acknowledge and honor the many ways people support one another.
As such, ‘Unpaid caregivers’ can include anyone who is deeply committed to the care and well-being of a person with an SCI. This could be a close friend or a member of a “chosen family”—someone who may not be a relative by blood but who plays a critical role in the life and care of an individual with an SCI. These individuals are emotionally and physically invested in providing support, often serving as a primary caregiver, without being compensated as a professional support worker.
This inclusive definition ensures that all those who share in the experience and advocacy for people with SCIs can have a voice in our organization.
What are the benefits of becoming a member?
Members help guide the future of SCIO by electing board members, voting on organizational policies, and providing valuable feedback on key decisions. Members also receive:
- Exclusive updates on SCIO’s advocacy efforts and programs.
- Early access to SCIO reports and policy initiatives.
- Opportunities to network with others committed to advancing the lives of those living with spinal cord injuries.
- A direct say in shaping the direction of SCIO’s strategic initiatives.
Should I become a voting member if I’m already receiving SCIO’s services?
Yes! While SCIO provides support and advocacy services to all, becoming a member gives you an extra level of involvement. As a member, you’ll help elect leadership, shape the policies that guide SCIO’s programs, and ensure the organization remains responsive to the evolving needs of the SCI community.
Your role as a member extends beyond receiving services—you become a champion for systemic change and a voice for others in the community who may face similar challenges.
Can I still receive SCIO’s services if I don’t become a Member?
Absolutely! Our services are available to all. Becoming a member simply offers an opportunity to be more involved and have a direct influence on SCIO’s future.
We want to make sure that everyone, regardless of membership status, continues to benefit from SCIO’s full range of services.
What is required of members?
The primary requirement for members is to attend SCIO’s Annual General Meeting (AGM) at minimum once every 3 years, where they will participate in key decisions affecting the organization. Your attendance at the AGM is vital to ensuring the continued representation of our community’s voice in SCIO’s future. Beyond the AGM, participation in other SCIO initiatives is optional but encouraged.
Can I become a member if I don’t have a spinal cord injury?
Yes! Family members and unpaid caregivers of someone with an SCI, as well as Directors of the Board, are eligible to become voting members. This inclusivity ensures that the broader support network of those with SCI also has a say in SCIO’s mission and decisions.
How much does it cost to become a member?
Currently, we are offering membership at no cost. SCIO wants to ensure that everyone in our community can help shape the direction of the organization without financial barriers. There are optional opportunities to donate if you wish to further support SCIO’s mission.
Can staff members become members?
While staff members are encouraged to attend the AGM and celebrate SCIO’s achievements, only those who meet the membership criteria (SCI, family member, caregiver, or Director of the Board) are eligible to become voting members. However, staff members are welcome to participate in AGM discussions and contribute to the overall conversation.
How often do members get to vote?
Voting takes place primarily at the Annual General Meeting (AGM), where members vote to elect the Board of Directors and on key organizational matters. Other voting opportunities may arise throughout the year, and we will inform members of any additional voting events.
What happens after I sign up?
Once you sign up, you will receive a welcome email with details about your membership, including information on the upcoming AGM, how you can participate in SCIO’s decision-making process, and other ways to stay involved. Additionally, you’ll receive regular updates on SCIO’s initiatives and community activities.
Can I cancel my membership if I change my mind?
Yes, you can cancel your membership at any time. Simply contact SCIO, and we will process your cancellation. Your decision will not affect your access to SCIO services.
What happens if I miss the AGM?
While attending the AGM is a key requirement, we understand that situations may arise preventing attendance. If you are unable to attend, please inform us in advance, and we will ensure you are kept informed of the decisions made at the AGM and how you can stay involved.
Is my personal information safe as a member?
Yes, SCIO takes your privacy very seriously. Your personal information will only be used for membership purposes and SCIO-related communication. We do not share or distribute personal data without your consent.
Will my voting membership be automatically renewed?
Yes, membership is typically renewed annually. We will send reminders before the renewal date to ensure your contact information is up-to-date, and you can choose whether to renew or cancel your membership at that time.
How does SCIO use the funds raised from membership fees (if applicable)?
While membership is currently free, any funds raised from optional donations or future membership fees will go directly towards supporting SCIO’s advocacy efforts, programs, and services that benefit the spinal cord injury community. These funds help drive meaningful changes and improvements for those living with an SCI.
If you have any other queries that aren’t covered in the above section, don’t hesitate to get in touch: [email protected]
