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Accessibility Policy

Accessibility @ SCIO

Spinal Cord Injury Ontario is committed to providing services in a way that respects the dignity, independence, integration, inclusion and equal opportunity of people with disabilities. We will meet needs in a timely manner and identify, remove and prevent barriers that reduce the ability of individuals with disabilities to full access. We are also committed to increasing awareness of accessibility initiatives and promoting legislative compliance. Our multi-year accessibility plan outlines the steps we have taken, and the strategies we will use going forward, to ensure that our clients, their families, our staff and volunteers, and members of the community can access care and services.

Read our Accessibility Plan for full details.

Accessible Events
All SCIO events uphold our high standards of accessibility. We host events in accessible venues, ensuring guests with limited mobility can attend and experience the event without barriers. We follow Access Ontario’s accessible event guidelines to ensure accessibility beyond the built environment, and encourage all provincial organizations to do so. Our registration and RSVP forms determine if specific supports are required, such as ASL interpretation or real-time captioning, and if so, we ensure they are made available at SCIO events across the province. Our minimum standards:

  • Built Environment – accessible entrance, washrooms, structures brought in by SCIO
  • Attendant Services
  • Multi media captions
  • ASL, cart services provided upon request

Accessible Communications
We aim to be the gold standard in accessible standards for our digital and print materials. We are moving toward that goal – transforming our website and posted PDFs into a more accessible format and ensuring all designed materials uphold these standards. If you have any concerns about accessing our communications through our website(s) or other channels, please let us know at communications@sciontario.org.

If you have questions about our Accessibility Plan or our policies, please don’t hesitate to contact us by email at accessibility@sciontario.org; by phone via 1-877-422-1112, ext. 233 or by mail to:

Accessibility
Spinal Cord Injury Ontario
520 Sutherland Drive
Toronto ON M4G 3V9

? Ask Us
Not sure how we can help? Looking for answers? Connect with InfoLine:
Call 1-877-422-1112 or
416-422-5644, ext. 213